Individuals and firms seeking services from the Rwanda Standards Board will no longer be required to make multiple trips to the agency’s offices, following the launch of an information portal that allows the public to access the services online.

The portal, developed with the support of Trademark East Africa, seeks to reduce time taken to disseminate information as well as different operations such as standard development processes, application for certification and testing and certification services, among others.

The portal’s launch comes a day after the government was urged to exploit electronic governance to rally various stakeholders behind service provision at the e-Governance Forum, convened by the Ministry of Youth and ICT, and the Commonwealth Telecommunications Organisation, in Kigali earlier this week.

Speaking at the portal’s launch in Kigali, yesterday, RSB director-general Mark Cyubahiro Bagabe said the online provision of the service was in line with the body’s ambitions to improve convenience and efficiency in service provision.

He said the platform would not only increase efficiency but also ensure accountability to the public during service delivery.

“The portal is made up of an internal management information system for internal processes and external systems for service seekers to benefit from. With the automated system the private and public sector will be able to enjoy tried and proven technologies that will be able to deliver services efficiently,” Bagabe said.

Source: All Africa

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